Fern & Flint Coffee
Coffee shop
F
P

Priya Anand

Shopping aroundNewPRIYA-5520
Goal fit · More repeat visits
89%
Lifetime value
$6
Visits
1
every ~7 days
Avg spend
$5.50
Last visit
5 days ago
5 days ago
Churn risk
55%

The brain · what Orbit knows

WHO THEY ARE
City
Portland
Family
Pets
WHAT THEY DO
Favorites
Cappuccino
Cadence
~7 days
Best channel
wallet
Member since
5 days ago
HOW THEY THINK
Price stance
mixed
Responds to
fun
Opens
wallet

Layer 10 · deep memory (the moat)

Facts Orbit never forgets, and how they change what it suggests.

💡 Joined via QR at the counter 5 days ago
since Jul 2026
Still deciding if this is her spot. Early impression matters most.

Layer 4 · this customer's agent

Its own reasoning, reporting up to the business agent.

  1. Today 8:30am
    One visit, 5 days ago. Second-visit window is closing — act now.
    goal weight
  2. Signup day
    Redeemed nothing yet. Welcome upsize still unused.
    goal weight

Proposed next move

📲 Wallet+$22
Round two on us? ✨

Loved having you. Your free upsize is still waiting — come make it your usual.

Why
New customer, second-visit window; the second visit predicts retention.
Send when
Today, 8:45am
Goal fit
79%

On the pass

Active reward
🎁 Welcome: free upsize
Expires Jul 15
40 points